Terms and Conditions

Terms and Conditions – FreshAndCleanHome

Welcome to FreshAndCleanHome! By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of the site and your relationship with FreshAndCleanHome, so please read them carefully. If you do not agree with any part of these terms, please do not use our website or place an order.

1. Acceptance of Terms

By accessing or using the FreshAndCleanHome website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any future updates. We reserve the right to modify these terms at any time, and any changes will be posted on this page with an updated date. It is your responsibility to review this page regularly for any changes.

2. Use of the Website

FreshAndCleanHome grants you a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial use, subject to compliance with these Terms and Conditions.

• You may not use our website for any unlawful purpose, including but not limited to violating intellectual property rights, distributing viruses, or engaging in fraudulent activities.
• You may not interfere with or disrupt the functionality of our website, servers, or networks.

3. Product Information and Availability

We strive to provide accurate and up-to-date product descriptions, pricing, and availability. However, due to the nature of our business, there may be occasional errors or discrepancies in product details, including prices, descriptions, and availability.

• Product Availability: All products are subject to availability. If an item becomes out of stock after your order is placed, we will notify you and offer you the option to wait for restock, select an alternative product, or cancel the order.
• Product Pricing: Prices for products may change at any time without prior notice. The price charged for an order will be the price listed on the website at the time the order is placed.

4. Ordering and Payment

By placing an order through FreshAndCleanHome, you agree to provide accurate, complete, and current information for your order. All orders are subject to acceptance and availability.

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This email does not indicate that the order has been accepted but serves as an acknowledgment of receipt.
• Order Acceptance: FreshAndCleanHome reserves the right to reject or cancel any order at any time, even after payment is processed. We may cancel orders due to errors in product availability, pricing, or payment issues.
• Payment Methods: We accept a variety of secure payment methods, including credit/debit cards, PayPal, and other payment options as listed on our website.
• Security: All payment information provided on our website is processed through secure, encrypted payment gateways to ensure your data is protected.

5. Shipping and Delivery

• Shipping Charges: Shipping fees are calculated based on your order size, shipping method, and delivery location. These charges will be displayed at checkout before you complete your purchase.
• Order Processing Time: Orders are typically processed within 1-2 business days. Shipping times vary based on the shipping method chosen at checkout and your location.
• Delivery: Delivery times are estimates and may be subject to delays due to weather, shipping carrier issues, or other factors outside of our control. FreshAndCleanHome is not responsible for delays once an order has been shipped.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you're not happy with your product, we offer returns and exchanges in accordance with our Return & Refund Policy. Please refer to that policy for detailed instructions on how to process returns and receive refunds.

• Return Eligibility: To be eligible for a return or exchange, items must be unused, unopened, and in the original packaging.
• Refund Process: Refunds will be issued to the original payment method used during purchase. Processing times may vary depending on your payment provider.

7. User Accounts and Security

To make purchases on our website, you may need to create an account. You agree to provide accurate and complete information when setting up your account and to update it as necessary.

• Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account.
• Unauthorized Use: If you suspect that your account has been compromised, please contact us immediately so we can take appropriate action.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data when you use our website. By using the website, you agree to the collection and use of your information in accordance with this policy.

9. Intellectual Property

All content on the FreshAndCleanHome website, including text, images, logos, graphics, and videos, is the property of FreshAndCleanHome or our licensors and is protected by intellectual property laws.

• Use of Content: You may not reproduce, modify, distribute, or use any content from our website without prior written consent from FreshAndCleanHome.
• Trademarks: The FreshAndCleanHome name, logo, and other trademarks are the property of FreshAndCleanHome and may not be used without our permission.

10. Limitation of Liability

To the fullest extent permitted by law, FreshAndCleanHome will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products, including but not limited to damages for loss of profits, use, data, or other intangible losses.

• Product Liability: FreshAndCleanHome is not responsible for any damage, injury, or loss caused by the improper use of any product purchased from our website.

11. Indemnification

You agree to indemnify and hold harmless FreshAndCleanHome, its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses arising out of your use of the website or violation of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [insert country or state]. Any disputes or claims arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].

13. Dispute Resolution

Any dispute or claim related to these Terms and Conditions will be resolved through negotiation or, if necessary, through binding arbitration. Both parties agree to make a good faith effort to resolve disputes without resorting to litigation.

14. Termination

FreshAndCleanHome reserves the right to suspend or terminate your access to the website at any time, without notice, if we believe you have violated these Terms and Conditions or engaged in any unlawful activity.

15. Miscellaneous

• Severability: If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Entire Agreement: These Terms and Conditions constitute the entire agreement between you and FreshAndCleanHome regarding your use of the website and services.

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Thank you for choosing FreshAndCleanHome! We are committed to providing you with a secure and enjoyable shopping experience. Should you have any questions about these Terms and Conditions, please feel free to contact our customer support team.